Diagnose

The Trust Ledger

Low trust hides inside slow cycles, lost people and redone work. Price your trust tax in two minutes, on your own numbers.

Your numbers

Rough figures are fine; this is a directional read, not an audit. Every assumption is editable.

01 Velocity tax · sales cycle

Your average sales cycle days, lead to close Peer / best-in-class cycle days Annual new-business revenue revenue exposed to the cycle Cost of capital / carry rate annual %

02 Talent tax · regrettable attrition

Your voluntary attrition % per year Peer benchmark attrition % Headcount people Average loaded salary fully burdened Replacement cost % of salary · SHRM 6–9 mo

03 Decision tax · approval drag

Approval layers on a typical decision sign-offs required Significant decisions per year count Lean baseline layers healthy number Days added per extra layer days Cost per delayed decision-day value at stake / day

04 Rework tax · work redone

Share of work redone % from miscommunication / low trust

Applied to your headcount and loaded salary above.

Annual trust tax

0% of payroll · 0 days of friction

Recoverable dividend

a year, at 60% capture

How much is realistically recoverable?

Capture horizon

12 mo 18 mo 24 mo 36 mo

At this rate, over 18 months you could recover about $0 in total.

Directional estimate only, built entirely from the figures you entered and the stated assumptions. The tax is a defensible floor: a cost you are paying today. The dividend is softer, an upside you would only realise by recovering the capture share, so treat it as a ceiling, not a promise.